KPLANZ (“we”, “us”, “our”) operates the website visit.kplanz.com. This page explains what personal data we collect and how we use it.
Who we are
Our website address is: https://visit.kplanz.com Contact: kplanz.official@gmail.com Business: KPLANZ, short-term rental & travel convenience shop located near Hongdae Station Exit 3, Seoul, South Korea.
What data we collect
We collect personal data only when you actively provide it, mainly through:
- Booking & inquiry forms (luggage storage, appliance rental, accommodation, airport pickup, etc.): name, email, phone/messenger ID, travel dates, flight or arrival info, and any details you include in your message.
- Comments or messages left on the site: the content you submit, plus your IP address and browser user agent for spam prevention.
- Automatic data: basic analytics such as pages visited, device type, and approximate location, collected via cookies and analytics tools.
We do not collect passport numbers, ID copies, or payment card details through this website.
How we use your data
- To respond to inquiries and confirm bookings
- To provide the service you requested (storage, rental, pickup, stay)
- To prevent spam and abuse
- To improve the website and our services
Cookies
We use cookies for basic site functionality and analytics. If you leave a comment, you may opt in to saving your name and email in cookies so you don’t have to re-enter them next time (valid for up to one year).
You can disable cookies in your browser settings, though some features may not work properly.
Embedded content from other websites
Pages on this site may include embedded content (e.g. YouTube videos, Instagram posts, Google Maps). These third-party services may collect data about you, set their own cookies, and track your interaction with that content according to their own privacy policies.
Analytics & third-party services
We may use services such as Google Analytics, Meta Pixel, or similar tools to understand site usage. These providers process data under their own privacy policies.
Who we share your data with
We do not sell your personal data. We only share it when necessary to deliver a service you requested (e.g. passing pickup details to our airport driver partner) or when required by law.
How long we retain your data
- Inquiry and booking records: kept for up to 3 years after the service date, for customer service and accounting purposes.
- Comments and their metadata: retained indefinitely unless you request deletion.
- Analytics data: retained according to the analytics provider’s default policy.
Your rights
You can request to:
- Access the personal data we hold about you
- Correct or update it
- Delete it (unless we’re legally required to keep it)
To make a request, email us at kplanz.official@gmail.com
Where your data is sent
Visitor comments may be checked through an automated spam detection service. Some third-party services we use (e.g. Google, Meta) may process data outside of Korea.
Changes to this policy
We may update this policy from time to time. The latest version will always be posted on this page.
Last updated: April 13, 2026